By Jessica Brown, Tricoci University in Peoria
I love the contests that we have at our Peoria campus! They keep me motivated and give me fun and exciting goals to reach for. This past month was a particularly rewarding contest. One cosmetology student and one esthetics student from each campus, who raised their average sales ticket by the highest percentage won a private training session with Mario Tricoci himself! I quickly went to work upselling each client that sat in my chair! I was so excited when I learned that myself and Kara, a PM student, had won!
The class was held on Monday, May 14 from 10 a.m. – noon at the Harlem campus in Chicago. For the first hour, Mr. Tricoci shared with us a wealth of knowledge from his own experience and success in the industry. He encouraged us to be “day-makers” – to do what we do because we love to help others feel good about themselves and to make their day. Mr. Tricoci said that true success isn’t defined by how much money you make; money is the necessary evil and it pays the bills. But, when you love what you do, you will never work a day in your life!
During the next hour, he did a haircut demonstration for us and modeled how he does consultations. This was very helpful to all of us. He said that he introduces himself to his guest every time they come in and even when they leave. Each time he reminds them that he is Mario and he loves to do hair! He said he is always positive with his guests and focused on their needs. He explained that consultation is 50 percent of the service. If you have a good consultation, your guests will always be happy! He ended the day by encouraging us to be aggressive with our careers. He said don’t be bashful and to promote yourself, tell your clients that you love what you do. Always be professional and remember that your career impacts lives!
Before we left for the day, Mario Tricoci was so gracious to take pictures with us and let us ask questions. It was definitely a memorable experience for all of us and I am so grateful to Mr. Tricoci for being so involved in his schools! He was a very kind and humble man. I can honestly say that I feel priveledged to go to his school. He is an inspiration to his students and his love for the industry shows in everything he says and does.